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Friday, February 28, 2014

Ingredients of a Transformational Leader-What can you do?

Leadership is one of the frequently talked about topic in scholarly and professional literature and yet is the most confused topic. From the great man theories promoted Dowd (1936) emphasizing different degrees of intelligence, energy, and moral force in leadership and contingency theory focusing on task or relationship orientation in effective leadership (Fiedler, 1967) evolved the integrative people-value based theories of transformational leadership evolving from theory and servant leadership evolving from practice have found their common place in many organizations.

Yet, the leadership component is evaluated on management that focuses on tactical execution. Some of the reactive nature of business units makes executive management evaluate if these functional leaders are proactive and transformational. Questions evolve on proactive processes put in place to control chaos where efficiency of management is confused with leadership of effectiveness. In a dynamic demanding organizational environment, what are some of the ways for transformational thinking?

Burns (1978) began with the idea of transformational leadership that Bass (1990) expanded. Additionally, readers are directed Scholar-Practitioners like Peter Drucker and John Kotter for leadership and management. But, here I would like to present a few questions and tips that will map to the four “I”s of Transformational Leadership so that one can walk away with actionable steps. Transformational leadership exhibit idealistic influence by inspiring and motivating the team, giving individual consideration differentiating from group and team, and intellectually stimulating them to excel themselves. How could this be done? 

Given below are five questions that people can ask them to
1      How do I facilitate getting the job done always?
2      Do you feel like you have a role or a job?
3.    What have you done to make a member exceed their abilities and grow their skills?
4.    What makes others reach out to you?
5.    What do you know of the individual’s career goals?

Transformational Leadership Category
Some Thoughts – Actionable steps
Ideal Influence
1. Walk the talk and avoid lip service. Let the results speak to your efforts.
2. Build trust for the team by “being there” for them and modifying people’s behavior to embrace change
3. Proactively implement new ways to organizational culture
Inspirational Motivation

1. Learn what motivates people – extrinsic and intrinsic needs.
2. Learn from failure so that future strategies can avoid risk and improve quality
3. Maximize learning from success so that these are not accidental outcomes but repeatable outcomes
4. Ask how you contribute to the organizational vision and empower them for change.
Individual Considerations

1. Give work assignments to match one’s skills but challenge you to grow them by pushing them out of comfort zone. Be a servant leader – they may not how it benefits them always.
2. Consciously build a career plan. You owe it to your team even in a balanced matrix organization by providing recommendations.
Intellectual Stimulation

1. Foster Creativity & Innovation - If the wheel is not broken, then, you haven't looked hard enough.
2. If people agree too often with you, ask yourself if you are surrounded by "yes" men.

Henry Ford once said, “Coming together is beginning; keeping together is progress; working together is success.”  To me success is a meeting point between preparation and opportunity. We need to prepare ourselves to lead before an opportunity presents itself. Understanding one’s own drive and emotions is instrumental to understand the others, which is a perquisite for the transformational leadership that is practiced every day with effective habits on us first before they can be practiced on others.

Are there any other actionable steps or questions that can make this list more comprehensive for practice?

Saturday, February 1, 2014

Need for Statistics for Project Managers

“I am not good at statistics. So, I am not cut out to be a project manager,” said a potential PMP aspirant after attending a PMP boot camp. My heart slipped a few beats to regain my stand and found out from this potential PMP candidate managing dates in the timeline, evaluating project slips, looking at contracts for vendor management, and monitoring metrics demand high mathematical skills for a project manager to be successful.

Let us look at the core knowledge areas in Project Management Book of Knowledge that includes management of scope, time, cost, risk, quality, communication, procurement, integration, human resources, and stake holders. Most of the process groups within each one of these domain knowledge areas involve qualitative thinking, leadership, organization, negotiation, and people management skills. For instance, the project manager that asks for what percentage of a task is completed draws attention in today’s context because even if 80% of the task is completed, the remaining 20% of the task can take more time to complete. Understanding people’s commitments and winning consensus towards project goals is central to task completion, and therefore eventually project success.

Even when we focus on metrics, such as cost or schedule variance, schedule or cost performance index, or other earned value metrics like planned value and actual value, estimate at completion, etc., the mathematical formulas involve simple subtraction and proportions. Do these mean they are statistics? How much difficulty exists in comparing the milestone slips from baseline to actual? Simple office automation tools like Microsoft Excel can accomplish these computations effectively and if the proper use of Microsoft Project is used, then, these metrics can be easily computed.

Now, let us turn our attention to Agile. Technically, project plans are not preferred in this setting as the teams are dedicated and self-managed. The project manager is not managing the tasks. Focus shifts more towards product features, benefits to business, etc. Neither the estimate gathering process like planning poker or metric computation like velocity planning is quantitative. Besides, good application lifecycle management (ALM) tools like SpiraTeam, Version One, or Rally allow such metric gathering more effectively. So, where is statistics coming in to play as a core skill of a project manager?

Let us not leave capital project selection where the management using steering or governing committee must make a conscious selection of products to invest or consume resources to work on. These ranking of projects use basic mathematical concepts like payback period, net present value, or internal rate of return. None of these methods call for detailed analysis of variance, kurtosis, skewness, or involve factor analysis.

Besides, if simple observations of ratio and proportion or central tendency analysis using mean, mode, or median mean statistical expertise, then, how much time are a Project Manager spending on such analysis compared to communicating and managing stakeholder expectations to ensure project success?
So, is statistics a core skill for PMP aspirant? Readers, what do you think?